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Manager Management 1 Day Training in Melbourne
Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction.
About this Event
With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This workshop will expand your participant"s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.
Anybody who is interested in learning Manager Management Skills
By the end of this course you will be able to:
Identify, relate to, and put into practice the four characteristics of highly effective managers.
Plan, prioritise and delegate effectively.
Understand how to manage performance in such a way as to get the very best from your people.
Use a range of strategies for managing and developing a highly motivated and effective team.
Recognise the need for change in today’s business reality and be able to manage change.
Engaging and understand others using a range of techniques.
Attendees will receive a course manual with presentation slides and reference materials.
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Module One: Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can"t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Module One: Review Questions
Module Two: Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Module Two: Review Questions
Module Three: Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Module Three: Review Questions
Module Four: Signs of Poor Management
Little or No Growth
Module Four: Review Questions
Module Five: Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest Communication
Trust, But Verify
Module Five: Review Questions
Module Six: When an Employee Complains about their Manager
Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Module Six: Review Questions
Module Seven: Coaching and Mentoring (I)
Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Module Seven: Review Questions
Module Eight: Coaching and Mentoring (II)
Offer Advice, Not the Solution
Create a Supportive Environment
360 Degree Feedback
Module Eight: Review Questions
Module Nine: When Do You Step In?
Unsafe or Dangerous Events
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Module Nine: Review Questions
Module Ten: Remember These Basic Qualities
Express Confidence in Their Abilities
Practice What you Preach
Have an Open Door
Their Success is Your Success
Module Ten: Review Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Completion of Action Plans and Evaluations